Privacy Policy

Summary of the Privacy Policy

We appreciate your visit to our website and your interest in the FundraisingBox. We take the protection of your personal data very seriously and want you to know when we collect data and how we use it. For your protection, we have taken technical and organisational measures to ensure that the statutory provisions on data protection are respected.

During the development of our internet sites, changes in the legal environment and the implementation of new technologies and adaptations to this privacy policy may be necessary. Therefore, we recommend that you read this privacy statement now and again.

On this website technologies that are installed on servers of FundraisingBox, Piwik software (www.piwik.org) collect and store data for marketing and optimisation purposes. They serve to make our offer more user-friendly, effective and safer. From these data, user profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files that are stored locally in the cache of the internet browser of the site visitor. Cookies enable recognition of the internet browser. The data collection and storage can be revoked at any time with effect for the future.

Also used on this website is Google Analytics, a web analytics service provided by Google Inc. ( "Google"). Google Analytics uses cookies, which allow analysis of your use of the Website. The information generated by the cookie about your use of this website are usually transferred to a Google server in the USA and stored there. By IP anonymisation, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and provide website usage and internet related services to the website operator. It is undertaken as part of Google Analytics that your IP address will not be merged with other data from Google. You may refuse the use of cookies by adjusting your browser software; however, we point out that in this case you may no longer be able use all features of this website to their full extent. You can also prevent the data generated by the cookie about your use of the website (incl. your IP address) to Google and the processing of these data by Google, by the browser plugin available here to download and install.

This website uses Live Chat, a live chat software company Live Chat, Inc. To give you a personal entertainment in the form of a real-time chats with us, Live Chat makes the use of cookies. The information generated by the cookie about your use of this online service are usually transferred to a server by Live Chat, Inc. in the US and stored there. As part of the use of live chat, you can specify your name and e-mail address. In this case, this data is stored by the live chat, Inc.. In order to ensure an adequate data protection, observe live chat, Inc., the privacy policy of the "US-EU Safe Harbor" agreement, the "US-Swiss Safe Harbor" agreement and the registered "Safe Harbor" program of the US Department of Commerce, Certification of Live Chat, Inc. which can be viewed under www.export.gov/safeharbor/. More information can be found in the Privacy Policy of Live Chat http://www.livechatinc.com/privacy-policy/.

The website fundraisingbox.com may contain links to internet pages of other providers. We have no influence on whether these providers comply with data protection legislation. You should always check the privacy policies offered there.

Long version of Privacy Policy and FAQs

Compliance with German and European data protection regulations is a top priority for us. To meet our own needs and to give you the confidence with receiving the best possible information, we have put together answers to the key questions around the topic of FundraisingBox and our Privacy Policy below.

What data is stored in the FundraisingBox?

First, we save contact information of customers and service providers with whom we have a business relationship or want to maintain in the future. This data is called "account information".
On the other hand we provide on our website so-called "visitor data". This visitor data is created when you visit the website fundraisingbox.com.

How does the FundraisingBox handle the storage of data?

Data protection law distinguishes between two types of data:

Non-personal information
Among the non-personal information is included those anonymously created that are processed and stored, and to which cannot be associated to a person. Among the non-personal data includes in particular the aforementioned visitor data. These include, for example, aggregated indicators such as the average length of stay, call frequency of websites or content, to which no data of a personal reference can be produced. For this, the data of a single visitor can be performed under a pseudonym, which shall not be used and cannot be used to make a personal reference. When storing the data of visitors especially the IP addresses and domain data of said visitors are stored shortened so that an association to the individual visitor is not possible.

Personal data
Information that allows concrete conclusions about a person are grouped together under the term "personal data". This category includes in particular the above-mentioned customer data, which may entail, for example, information such as company name, address, telephone number and e-mail address.
We undertake to collect personal data only in accordance with the statutory provisions. So personal data is stored only in the context of contract fulfillment in our customer database and will not be passed to third parties. A use of personal data for purposes of advertising and market research carried out at the FundraisingBox is never undertaken without the explicit consent of the person concerned. Under the provisions of the Telemedia Act, we naturally give you necessary information about your personal data stored by us.

How is non-personal data collected?

On the website fundraisingbox.com technologies, that are installed on servers of FundraisingBox, Piwik software (www.piwik.org), are used to collect and store data for marketing and optimisation purposes. From this data, user profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files that are stored locally in the cache of the Internet browser of the site visitor. Cookies enable recognition of the Internet browser. The data collected with the Piwik technologies will not be used to personally identify the visitor of fundraisingbox.com personally, unless he has explicitly agreed. The data collection and storage can be negated at any time with effect for the future here.

Also used on this website is Google Analytics, a web analytics service provided by Google Inc. ( "Google"). Google Analytics uses cookies, which allow analysis of your use of the website. The information generated by the cookie about your use of this website are usually transferred to a Google server in the USA and stored there. In case of activation of the IP anonymisation on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website, compiling reports on website activity and providing others with website usage and internet related services to the website operator. It is undertaken as part of Google Analytics that your IP address will not be merged with other data from Google. You may refuse the use of cookies by adjusting your browser software; however, we point out that you may no longer be able use all features of this website to their full extent in this case. You can also prevent the data generated by the cookie about your use of the website (incl. Your IP address) to Google and the processing of these data by Google, by downloading and installing the browser plugin available here.

This website uses Live Chat, a live chat software company Live Chat, Inc. To give you a personal entertainment in the form of a real-time chats with us, Live Chat makes the use of cookies. The information generated by the cookie about your use of this online service are usually transferred to a server by Live Chat, Inc. in the US and stored there. As part of the use of live chat, you can specify your name and e-mail address. In this case, this data is stored by the live chat, Inc.. In order to ensure an adequate data protection, observe live chat, Inc., the privacy policy of the "US-EU Safe Harbor" agreement, the "US-Swiss Safe Harbor" agreement and the registered "Safe Harbor" program of the US Department of Commerce, Certification of Live Chat, Inc. which can be viewed under www.export.gov/safeharbor/. More information can be found in the Privacy Policy of Live Chat http://www.livechatinc.com/privacy-policy/.

How long will my personal data be stored?

The data is stored for the entire duration of the contract.

How can I object to the data storage?

When personal information is concerned, you may object to any storage at all times. If deletion is contrary to legal, contractual, commercial or tax retention periods or any other statutory reasons, instead of deletion a blocking of your data can take place.

Of course you can also contradict the collection and storage of non-personal usage data of FundraisingBox any time with effect for the future. Then on subsequent visits to our website visitors no more data from your browser will be saved. To object to the storage of your visitors data now, please click HERE .

How do I know what data about me is stored?

You have a right to know and a right to rectification, blocking and deletion of personal data under the Federal Data Protection Act. We will at any time to inform you about what data regarding your information we have stored. Information about the stored data is given by the Data Protection Supervisor, whom you can reach at any time via the contact form.

What about the technical data protection at FundraisingBox?

The operation of complex technological infrastructures is our core competency and essential part of our company. Therefore, it is our top priority that our data centers are always operated according to the latest safety standards.

These include the latest firewall and intrusion detection technologies as well as extensive physical controls and restrictions on access to our data centers. At the application level modern authentication methods for user and administrator permissions takes place, as well as daily backups of all data and its decentralized archiving.

When collecting personal data also the so-called "Secure Socket Layer" (SSL) is always used. All information transmitted with this method is encrypted before being sent. On the newer browsers this transmission technology is supported by default. It is therefore advisable that you update your browser regularly.

What about the organisational data protection at FundraisingBox?

Just as certain as the use of the latest security technologies is the commitment of our employees to secrecy for us.

All employees were instructed in proper handling of personal data and are sworn in writing to data secrecy (§5, §43 and §44 German Federal Data Protection Act (BDSG)) and committed to safeguard the secrecy of telecommunications (§88 Telecommunications Act (TKG)). The obligation of confidentiality remains even after the termination of employment.

Will we be informed about changes in the privacy policy?

Data protection is continuously and constantly developed, even by legislators. Therefore, the WIKANDO GmbH reserves the right to change this Privacy Policy at any time in accordance with applicable data protection regulations.

If the Privacy Policy changes fundamentally, all users of FundraisingBox will be notified via e-mail. A current version of the privacy policy can always be found on this page.

Your question was not answered?

Contact us. We will be happy to answer questions. If you have any questions that could you not answered by this privacy statement or if you wish to receive more information, please call at any time to our data protection officer, to on the contact achieve.

Updated in May 2016


Contradicting the storing of your visitor data