Description of Services

At the bottom of the page you will find an overview of the tariffs .

Donation forms

FeatureDescription
Unbegrenzt SpendenDonations received via the forms are unlimited in number and amount.
Various expressionThe forms can be easily created, individually configured as per the intended purpose (donation, sponsorship, membership, Facebook, etc.), and afterward embedded on the website with copy&paste. The Facebook donation form can be activated via the free extension to implement it automatically​ with the installation routine into an existing Facebook page.
Donation possibilitiesAll current payment methods such as direct debit, credit card, PayPal, and Sofort online bank transfer are available through extensions.
Set payment options per formYou can offer different payment options in every form. You can, for example, provide​ different payment options to donors on Facebook as compared to donors on your website.
Recurring donationsDonations can be processed recurringly. That means that the donor can, for example, also donate every month automatically.​
Project donationEs können Projekte (Verwendungszwecke) hinterlegt werden, die konkret bespendet werden können.
Mobile-readyThanks to responsive design technology the forms are displayed optimally on all smartphones and tablets.
Donation buttons/linksYou can create as many donation buttons and links for your website or a third party website as you desire.
Donation widgetsYou can generate as many donation widgets for your website or a third party website as you desire. They will all display a donation bar with the fundraising goal and the current status in real time.
Full CSS stylingWith a separate form CSS style sheet size, border, buttons, and fonts can be completely customised.
Unbound donationUnbound donations are possible.
Corporate donationDonations with indication of company information are possible.
Proposed amountsAny number of amounts (such as for memberships or sponsorships) can be proposed in a freely chosen order in the form​.
BetragsbenennungIndividual amounts can be individually named, e.g. as student membership or animal sponsorship.
Individual amount​Particularly in the case of proposed amounts a supporter is free to give an individually determined amount.
International currenciesThe FundraisingBox can be operated in EUR, GBP, NOK, SEK, DKK, USD, Russian Ruble or CHF. Other currencies are possible on request.
Configure form fieldsIt is possible to customise which form fields are queried (e.g. message or requirement of donation receipt).
Mandatory fieldsAll relevant form fields can be declared mandatory fields.
Mobil optimierte Formulare (ab Premium)Individual fields can automatically be faded out on mobile devices in order to provide maximum user-friendliness and a higher conversion-rate.
Smart field displayThe fields in a form will dynamically adapt. If a donor, for example, selects to receive a donation receipt, the address query will appear. That way the form always remains neat and user-friendly​.
Custom contact fields
(Premium and higher)
You can create your own fields such as membership number or hobby. Afterward, these fields can be edited during​ all interactions.
Custom donation fields
(Premium and higher)
You can create your own fields such as "dedicated to". These fields can be edited during all donations.
Automatic e-mail validationOnly valid e-mail addresses are accepted.
Your privacy policy/terms and conditionsOptionally, you can set​ a link to your own privacy policy as well as your terms and conditions.
SpracheinstellungThe form can also be in German, French, Spanish, Italian, Portuguese, Russian, Czech, Hungarian, Dutch, Finnish, Polish
und griechischer Sprache zur Verfügung gestellt werden. Es gilt, pro Formular eine Sprache. Weitere Sprachen auf Anfrage.
Automatic taggingDonors giving through the forms can be automatically assigned to one or more groups (tags).
Hohe Konvertierung durch One-StepAll form fields are visible to the donor at one glance. Action aborts because of multiple steps are avoided.
High conversion rates through in-site paymentDie Zahlungsdaten können direkt in einem einzigen Schritt angegeben werden. Meist findet nicht mal eine Weiterleitung zum Zahlungsdienstleister statt. Falls doch (z.B. bei Paypal), dann kommt der Spender direkt nach der Spende wieder zurück zur Webseite der Organisation und erhält ein Dankeschön.
High conversion through cross-browser compatibility​​The forms work in all popular and current browsers. We guarantee that all new versions are also supported.
Easy installation on your websiteTo embed a form, you only have to copy a small code snippet into your website. The Facebook donation form is even self-installing thanks to an automatic routine.
Alternative URLsAlternative URLs can be specified so that a form can, for example, be active simultaneously on www.support.org/donations and www.support.org/donation. However, the sites must be identical in content and differ only slightly, e.g. in the umlaut in the web address.
Unterstützung aller gängigen Webseiten-SystemeThe forms can be implemented on all static websites as well as dynamic CMS systems such as Typo3, WordPress, Drupal, and Joomla. All that is required is for the CMS to have JavaScript and iFrames enabled.
Echtzeit-SpendenstatistikAll incoming donations can be immediately analyzed​ based on source, project, and payment method. Graphics thereby also reveal their development over time.
Convenient real-time adaptationThe form only has to be embedded into the website once with the embed code. Subsequent changes to the settings will be applied to the form in real-time.
Social media pushAfter a successful donation, the donor can​ inform their network about the donation. To that end, privacy-compliant spread-the-word functions via e-mail, Whatsapp, or social networks such as Twitter, Facebook, and Google+ are available.
Test-ModusYou can do a complete run-through of the form in donor view without triggering a real direct debit payment.
Sicheres SpendenAll donations transactions are encrypted at all times with 256 bit SSL and are processed through selected and renowned payment providers. More info is also available in our security center.
No buffer accountThanks to Multi-Payment-Gateway the donations are not passing through a FundraisingBox account.
Secure, isolated CMS sandboxThe donation form sits​ in a secure, isolated environment. That means, even if the CMS (website of the organisation) should be compromised, the attacker cannot intercept any transaction data in the form.
FarbeThrough a color picker, a custom color can be selected. That way some texts, as well as buttons, are automatically adapted to the website color.
Custom widthThe form width can be customised to fit seamlessly into different column layouts. The correct height is automatically determined.
Custom thank-you messageYou can display an individual thank-you message to the donor after a successful donation.
E-mail templates/pre-defined responsesTemplates are pre-defined texts to be used for quick and personalised e-mails.
Automatic personalised thank-you e-mail
(through extension)
After a donation, an automated thank-you e-mail can be sent to your donor. This e-mail can consider all basic information about the donation and the contact. For example: "Dear Mr Miller, Thank you for your 25 Euro donation to our well-building project. As requested, we will collect the amount monthly from the account you have specified. Kind regards."
Automatic donation message via e-mailThe automatic e-mail messaging informs about incoming donations.
Pre-populating amount, frequency, project, etc.The form can contain pre-populated values such as the donation amount or a project name. Furthermore, name, address, and company name can be populated, and ​frequency can be proposed or determined.
Selection of donations and standing ordersSearching with different parameters -- also combined -- is possible, such as amount, person, payment method (e.g. direct debit), and source. That way, among other things, you can select donations generated through a particular form.
Smart searchWith Smart-Search, you can intuitively realise advanced queries in the FundraisingBox dataset without having to use a complex query language.
Smart tagsSmart Search can be stored as smart tags, so that complicated or recurrent searches do not have to be entered again over and over.
ExportKomplexe Suchergebnisse von Spenden und Kontakten können per gängigem CSV-Format exportiert werden.
UsersEach created user (employee) has their own account with personal login data. Secure login is encrypted with SSL via the FundraisingBox website.
Managing user rightsAny number of user groups can be created, which can be used for visibility of certain objects. A user can be assigned different rights in individual areas of FundraisingBox.

SEPA included

FeatureDescription
BIC/IBAN queryFor SEPA direct debit, BIC/IBAN is queried in the donation form.
Combined form queryKTO/BLZ (account and bank forwarding numbers) can be queried in addition to IBAN/BIC.
BIC/IBAN Formular-ValidierungThe BIC/IBAN values entered in the form can be checked for validity. Corresponding expansion is required.
BIC/IBAN transaction completionEntered KTO/BLZ (account and bank forwarding numbers) can be converted automatically into BIC/IBAN. Corresponding expansion is required.
Thank you e-mail pre-notificationDonors can be pre-notified about upcoming bookings in the thank you e-mail.
Thank you site pre-notificationDonors can be pre-notified about upcoming bookings in the thank you page.
BIC/IBAN dataset completionAll account/bank code inventory data can be amended by BIC/IBAN on the condition of an adequate extension.
Generating mandates for direct debit inventorySEPA mandates can be generated for existing direct debits.
Mandate CSV exportAll mandates can be exported in the CSV format, e.g. for mail merging.
Automatic mandate reference IDsValid mandate reference IDs can be generated automatically.
PDF-DownloadAll SEPA mandates can be downloaded individually and/or as aggregate PDF.
Mandate monitoring​A mandate dashboard, which can be filtered/sorted, provides an overview over all created mandates.
Physical signatureThere is an upload option for mandates with physical signature (incl. combo mandates, direct debit authorisation).
Auto mandate statusMandate status information (e.g. last use) is automatically updated.
Mandate archivingAll mandates are securely archived in the FundraisingBox.
SEPA XML export (GER/AT)For SEPA direct debit donations SEPA XML files can be created and exported for the countries Germany and Austria.
Logging of e-mail SEPA pre-notifications
(with activated CRM)
Alle verschickten Pre-Notification-E-Mails werden automatisch protokkoliert.
Manual mandate entry
(with activated CRM)
SEPA-Mandate können manuell erfasst bzw. erstellt werden.

Including donation receipts

FeatureDescription
Creating individual donation receiptsEs können Einzel-Spendenquittungen automatisch erstellt werden. Diese stehen dann im PDF-Format zum Download für die Weiterverarbeitung z. B. per Post oder per E-Mail zur Verfügung. Aktuell werden nur Spendenquittungen für deutsche Organisationen unterstützt.
Erstellung von Sammel-Spendenquittungen
(with activated CRM)
Collective donation receipts can be created for one or more persons. These are then available in PDF format to download for further processing, e.g. by mail or via e-mail. Currently, only donation receipts for German organisations are supported.
Customisable donation receipt contentsDie Spendenquittung wird nach den vorgegebenen Standards erstellt. Alle Inhalte wie Texte, Adresse, Logo oder Unterschrift sind auch individuell anpassbar. Aktuell werden nur Spendenquittungen für deutsche Organisationen unterstützt.
Individuelles Design der SpendenquittungIndividually matching donation receipts is possible; for example, colors, font sizes, logo sizes, spacing, etc.
Selection of donation receiptsSearch by various criteria such as 'to send,' 'amount,' 'date of receipt,' 'receipt request,' 'shipping date,' etc.
Versand der SpendenquittungenDonation receipts are generated in PDF format and can be sent by e-mail or manually by post.

CRM/contact and donation manager (optional)

FeatureDescription
ContactsContacts are persons in the address book; e.g. donors, members, or sponsors, who can be permanently managed and maintained. A contact can have any number of properties, such as addresses, bank accounts, telephone numbers, and e-mail addresses. If more contacts are required, you can change to a higher FundraisingBox plan at any time. Should the quota be used up, no more contacts can be manually created, and contacts which are transmitted, for example, via the FundraisingBox donation form are put in a waiting list. Once sufficient quota is available, this waiting list can be transferred into donations management.
Custom contact fieldsYou can create your own fields such as membership number or hobby. Afterward, these fields can be edited during​ all interactions.
Selection of contactsContacts can be searched easily according to different characteristics such as name, company, contact information, and tags. The search is made easier by auto-completion. Combination of various keywords is possible. Several contacts can be processed simultaneously via list operations (e.g. add note, tag, or modify visibility).
Tags (group management)Contacts can be grouped easily using tags, e.g. by members, regular donors, sponsors, VIPs, volunteers, and press. Each contact can be assigned any number of tags. By clicking on one or more tags, all related contacts can be displayed. It is possible to assign colors to the tags so that groupings are even clearer.
Relationship managementA company can have multiple contacts (employees) assigned.
Aufgaben-ManagementFor each contact, tasks can be assigned to particular time points (e.g. "Please call donor please and thank.") If a new object is created for a colleague, they are automatically notified via e-mail. With the task view, each user has a good overview of open and completed tasks.
Logging of e-mails, notes, phone calls, faxes, and lettersLetters, faxes, phone calls, personal calls, etc. can be entered as a note for a contact.
Activity historyAll telephone calls, notes, personal calls, faxes, and e-mails from all users are shown clearly in the global activity history. This can be filtered in detail. Together with the complete activity history of every contact, the complete activity history will appear addition together with all file attachments.
Direct e-mail sending with the web mailer
(through extension)
Frequent e-mail responses can be filed and personalised e-mails can be sent by clicking directly from FundraisingBox. This requires an activated e-mail extension.
Sending e-mail via your own e-mail programSending e-mails directly from the respective contact by clicking on the e-mail address.
E-mail integration with Gmail, Outlook, etc.Jeder Nutzer erhält eine persönliche FundraisingBox-Synchronisations-E-Mail-Adresse. Wird diese beim Verschicken einer E-Mail aus dem E-Mail Programm als BCC-Kopie angegeben, wird die E-Mail dem jeweiligen Kontakt automatisch zugeordnet. Falls die E-Mail Adresse bisher unbekannt ist, wird automatisch ein neuer Kontakt angelegt.
Group e-mail sendingSee extensions
Archiving e-mail attachmentsE-mail attachments are saved via BCC function, assigned to each contact, and and are available at any time to download.
Newsletter synchronisation (via extension)The e-mail addresses of managed persons can be synchronised with newsletter services.
Document uploadEach note can have attached files and documents, for example, a membership application. They are saved permanently with the contact.
Introducing fast letter copy-pasteAll important data are available in the contact index at a glance (the business card). The 'address' is already displayed in a formatted manner, so that they can simply be copied and for example be pasted into a Word document.
Automatic duplicate managementBei Eingang einer Online-Spende wird automatisch abgeglichen, ob der Spender bereits in der FundraisingBox existiert. Falls ja, werden die Informationen dem bestehenden Kontakt zugeordnet und automatisch zusammengeführt.
Manual duplicate managementDuplicate contact records can be manually joined, easily and quickly (Merging). The missing data is transferred from one contact to the other contact.
Manual donation entryDonations received, for example, by bank transfer or cash donation can be manually created or imported e.g. by importing a CSV file.
Donation managementDonations can be added at any time, and be sorted, edited, assigned, or deleted. A donation consists of the following elements, among others: receipt date, amount, source, project, and donation options.
Custom donation fieldsYou can create your own fields such as "dedicated to". These fields can be edited during all donations.
SourcesDonations can be assigned to a source such as phone action or street collections. Donations that come through forms or through an extension are automatically assigned to the correct source. In addition, any number of sources can be applied with name and description.
Manual recurring donationsStanding orders (e.g. for memberships or fines) can be created manually and are then triggered automatically. If appropriate donation options are enabled, standing orders are handled automatically.
ImportThe import of donations, standing orders, and contacts (e.g. inventory database) is possible via CSV file. All values can be accurately assigned. This assignment can be stored and any import can also be reversed. For quick import, the system uses column names and automatically tries to find an association. The system detects existing contacts based on particular characteristics (e.g. name and e-mail), and assigns the new imported information to the contact. The import of donations using bank data is possible.

Support

FeatureDescription
Ticket supportDas Support-Team ist schnell über das Kontaktformular erreichbar. Jeder Anfrage wird eine eindeutige Ticket-Nummer zugeordnet.
Regular function updatesAlways up to date: FundraisingBox is constantly optimised and developed. The product news blog informs about any changes.
Help CenterThe FundraisingBox Help Center features extensive assistance, answers, and guidance, and is always available online. In addition, it is linked to your own FundraisingBox account.
Product news blogThe product news blog provides regular information regarding new features and technical updates to FundraisingBox.
Status BoardThe status board provides information on current outages or scheduled maintenance windows.
DeveloperZoneDeveloperZone is aimed at developers and technology enthusiasts who implement their own extensions (e.g. a charity shop) or who want to fully automatize processes (e.g. synchronisation with other systems).
Customer satisfaction portalThe Customer Satisfaction portal lets you express praise and criticism, and give public feedback.

IT security and data protection

FeatureDescription
BDSG-konformer DatenschutzSustainable privacy through the application of existing data protection rules.
Automatische SicherheitsupdatesThe software infrastructure is updated regularly with the latest security patches, and a firewall monitors all traffic.
Certified data centersAll data centers used meet the highest safety standards, among others, HIPAA, SOC1, SOC 2, SOC3, ISO27001, and PCI DSS Level 1.
Geo-redundanceParallel operation of several independent data centers guarantees availiablity in case of failure.
Seamless monitoringData center entrances and rooms are under video surveillance and logged access is only possible for authorised staff.
FirewallA firewall monitors and controls the entire data traffic and prevents unauthorised access.
Encrypted data backupsBackups are taken for all data and stored securely encrypted at multiple server locations daily.
Data exclusivityAll rights to data stored and transmitted in FundraisingBox remain exclusively owned by the owner.
Application for data processingUpon request, a contract can be concluded for data processing.
256 bit SSL encryptionThe connection between the browser and FundraisingBox is always secured with 256-bit SSL encryption, which is customary for online banking.
Multifactor authenticationFundraisingBox provides multi-factor authentication via a third-party extension.
Audit Log

In the audit log, the most important activities of individual FundraisingBox users are logged. This makes it possible to understand who has logged in from where, with which device, when they logged in, and if they had, for example, deleted or exported data.

Fundraising campaign tool (Premium and above)

FeatureDescription
Unbegrenzt SpendenThe donations received through a fundraising campaign are unlimited in number and amount.
Recurring donationsRecurring donations can also be collected via fundraising campaigns
Add offline donationsExternal donations received can be added to a fundraising campaign. Here, donor names and messages can be displayed.
Start unlimited fundraising campaignsThere are no limits to the number of fundraising campaigns.
Unlimited fundraising campaign tools (Enterprise and above)Es können beliebig viele Spendenaktions-Tools auf verschiedenen Webseiten integriert werden.
Copy-paste integrationThe fundraising campaign tool can be created, configured, and embedded with copy & paste into the website, very easily.
Individual CSS stylingThrough individual fundraising campaign CSS stylesheets, various elements such as frames, buttons, and fonts can be individualised to the greatest extent.
Individual JS API integration (Enterprise and above)An intuitive and well-documented Javascript API is available in order to implement completely custom template designs.
ProjectsFundraising campaigns can be launched for projects.
CategoriesFundraisers can be assigned to categories (e.g. business, sports, etc.)
Mobile-readyThe fundraising campaigns are displayed with optimally responsive design technology on all smartphones and tablet PCs.
Language selectionThe fundraising campaigns are readily available in several languages.
Individual Javascript (Enterprise and above)Javascript can be embedded in the fundraising campaign tools.
Individual wordingTexts and headers can be adapted easily.
Manual activationTo not make fundraisers live immediately, this option can be unlocked manually.
Image upload for fundraisersFundraisers can upload an image, zoom in, and crop them for their fundraising campaigns.
Teasers in third-party websitesA selection of fundraising campaigns can be advertised on external websites. For example, on one side only sport campaigns can be displayed.
Manually set order on websiteWhat actions are displayed on the web page can be set individually.
Close fundraising campaignEach fundraising campaign can be temporarily or permanently disabled.
Automatic display on websiteTo keep fundraising campaigns on the website updated and varied, a representation control can be activated. Here, various criteria such as "only fundraising campaigns over 50%" are stored.
Secret editing linkSo that the fundraiser need not give a password, they can quickly edit their fundraising campaigns via a secret link.
Social media spreadBoth the fundraiser and visitors are offered all popular social media platforms for easy dissemination of the fundraising campaign.
Filter and sort fundraising campaignsFundraising campaigns can be filtered and sorted by numerous values.
Fundraising campaign smart searchFundraising campaigns can be searched for in many ways (e.g. by donation amount, category, expiration date, etc.) Frequently used queries can be saved with smart tags.
Edit fundraising campaignsAll fundraising campaigns can be edited easily in FundraisingBox.
Edit donation commentsDonation comments from fundraising campaigns can be deleted and edited.
Export fundraising campaignAlle Spendenaktionen lassen sich exportieren. Durch einen benutzerdefinierten Exporter lassen sich die dazugehörigen Spalten festlegen.
CRM integrationAll fundraisers are clearly displayed in the internal CRM, so that the community manager can capture all essential details (e.g. contact details, communication) at a glance.
Automatic maintenance e-mails (via extensions)The fundraiser will be sent periodical maintenance e-mails. For this, a series of events is available (e.g. "10 days before the end of the promotion"), and they can be set as a trigger for these e-mails.
Logging of all outgoing messagesAlle automatisch versandten E-Mails werden protokolliert.
Individual e-mail text/sender addressAll e-mail text can be edited. Individual e-mail sender addresses can be set.
Task management for community managersThe community managers or other employees may automatically assigned tasks or fundraising campaigns. The person in charge will be notified via e-mail about this task. This allows more individual response to certain events (e.g. "started a new action," "fundraising goal reached," etc.), without losing an overview.
REST API (Enterprise and above)Fundraising campaigns can be created, read and changed via the REST XML interface. This also allows integration with external IT systems, such as a separate event registration.

Tracking (Premium and above)

FeatureDescription
Promotional codesTo facilitate adjustment, promotional codes can be defined for donation opportunities/projects/resources.
Benutzerdefinierte Variable per Link-Parameter übergebenDem Formular können per GET-Parameter benutzerdefinierte Werte übergeben werden. Damit lässt sich z. B. ein Tracking-Parameter übergeben.
Smart searching for user-defined variablesWith smart-search, you can target lists of donations and contacts which have a certain value in the custom fields. Thus, for example, all donors can be identified who have been reached through a newsletter and have donated.
Export user-defined variablesThe parameters passed from the form can be easily exported via CSV
Individual thank you pageAfter a successful form donation, donors can be redirected to a custom URL.
Eingeschränkte Parameter-Übergabe an individuelle Dankes-SeiteAfter a successful donation, the donor may be redirected to a user-defined URL which may contain various parameters (e.g. project). User-defined parameters are not supported.

Integration (Enterprise and up)

FeatureDescription
Javascript in the formYou may embed JavaScript code into the donation form.
HTML in the formYou can create your own elements such as images or headings quickly and easily using HTML in the form.
WebhooksThrough web hooks, incoming donations transaction data can be transferred easily encrypted in real time via XML to a defined SSL web service. Thus convenient synchronisation with external applications/databases is ensured.
Server-side form filling APIWith the server-side pre-population API, all essential values of the form can be filled in without GET parameter passing. This is useful when the donors should not see all the values passed in the browser line or should not edit them. Thus, individual data (e.g. shopping cart orders, external IDs) can be transferred easily and safely.
Full parameter transfer to individual thank you pagesAfter a successful donation, the donor can be redirected to a custom URL, depending upon these various parameters (e.g. user-defined parameters).
REST-APIWith the REST API, all FundraisingBox objects (donations, contacts, ...) can be read safely. The interface can be implemented in any programming language. XML is used as a communication standard. With the REST API, you have maximum flexibility in the implementation of private donations and synchronisation applications (automatic import/export).
JSON-Code für eigenes Posten-WidgetQuery current information about a project via JSON. Thus it is possible e.g. even to program a widget that displays the current status of donations to a project.
Form API

Design forms (e.g. multi-step) completely independently according to your wishes. The form API then performs all complex tasks, such as data normalisation, data validation, duplicate matching, payment processing, encryption, thank-yous and CRM synchronisation.

Payment-API

Realise highly individualised fundraising tools such as your own charity chat bots and hardware donation solutions. The API accepts payment data at the interface level, validates it, and initiates the transaction process of the FundraisingBox.

Recycle bin

Zahlreiche gelöschte Objekte werden im Papierkorb gespeichert und können innerhalb von 90 Tage schnell und einfach wiederhergestellt werden.

Charity shopping cart (via extension)With the charity shop extension, your own donation shops can be linked quickly and easily to the FundraisingBox.

The tariffs at a glance

Basic

  • 2 forms
  • 4 users

Pro

  • 4 forms
  • 10 users

Premium

  • 6 forms
  • 20 users
  • 1 fundraising campaign tool

Custom Fields

  • Custom contact fields
  • Custom donation fields

Tracking

  • Promotional codes
  • Benutzerdefinierte Variable per Link-Parameter übergeben
  • Smart searching for user-defined variables
  • Export user-defined variables
  • Individual thank you page
  • Eingeschränkte Parameter-Übergabe an individuelle Dankes-Seite

Enterprise

  • Unlimited forms
  • 30 users
  • Unlimited fundraising campaign tools

Custom Fields

  • Custom contact fields
  • Custom donation fields

Tracking

  • Promotional codes
  • Benutzerdefinierte Variable per Link-Parameter übergeben
  • Smart searching for user-defined variables
  • Export user-defined variables
  • Individual thank you page
  • Full parameter transfer to individual thank you pages

Integration

  • Javascript / HTML in the form
  • Webhooks
  • Server-side form filling API
  • REST-API
  • Form API
  • Payment-API
  • JSON-Code für eigenes Posten-Widget